Mastercard credit cards issued by CUETS Financial*

Effective January 1, 2018 we’ll be working with a new credit card provider

If you carry a credit union Mastercard credit card from CUETS Financial*, below is some information you need to be aware of. In the New Year, we’ll be moving to a new credit card provider, and that means we won’t be able to provide support or information on our website or in the branches for your CUETS Financial credit card.

**Please watch for a letter from CUETS Financial explaining this change and how they will continue to work with you following January 1, 2018.**

If you’re used to signing in to  or CHOICE REWARDS site, be sure to save or bookmark the link before December 31st, 2017 because we’ll be removing those links from our website.

What will stay the same?

You can continue to use your existing CUETS Financial Mastercard credit card after January 1, 2018, the same way you do today. You will have the same PIN, features and benefits, credit limit, interest rate(s) and fees. Your CUETS Financial Account Agreement and Disclosure Statement, as amended to date, will also remain unchanged. Please ensure your address is current with CUETS Financial so you will continue to receive any notices from them.

If you’ve set up Credit Union Mastercard in your bill payments, you’ll still be able to pay your bill online and in the branch.

What will change?

Effective January 1, 2018, you won’t see any direct links to CUETS Financial or the CHOICE REWARDS site on our website. When you log-in to, you will no longer see our name or logo on your landing page. Be sure to save the link before December 31, 2017.

We will no longer offer CUETS Financial cards in the branches, and unfortunately we won’t be able to provide member service on your existing card. To continue to manage your account, you can go online using your current login credentials for CUETS Financial Online Card Services. If you aren't currently enrolled, you can visit and click the "New User / Enrol Now" link. Alternatively, please contact the CUETS Financial toll-free customer assistance number: CUETS Financial Card Services 1-800-561-7849.

 *CUETS Financial is a division of The Toronto-Dominion Bank. The Toronto-Dominion Bank is the issuer of this credit card. All trade-marks are the property of their respective owners. CUETS is a trade-mark of Canadian Credit Union Association, used under licence. 


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