Criminals, fraudsters and scammers try to stay one step ahead by continually changing the ways in which they try to access your personal financial information and money.
CVCU takes the protection of your financial information and accounts seriously. While there are many initiatives we undertake to keep you safe and secure, there are things you can take to prevent yourself from being a victim of fraud.
Here are three of the latest scams you need to know about:
Bank Investigator Fraud
Fraudsters call you posing as bank or fraud investigators and say that one or more of your bank or credit card accounts has been compromised and urgent action is needed. They ask you to share account information or even to send funds as a part of the “investigation”. This is a scam.
Multi-Factor Authentication (MFA) code scam
Fraudsters may have your debit card number and password but cannot access your account because you have MFA code protection on your account. They ask you to give them the code you get by text message or email. Giving them the code gives the fraudsters full access to your bank account. Never give your codes or passwords to anyone.
What is Call Spoofing?
Criminals use Call-Spoofing to mislead you. Do not assume that phone numbers appearing on your call display are accurate. If you get an incoming call claiming to be from your financial institution, advise the caller that you will call them back. End the call and dial the number on the back of your bank debit card from a different phone if possible, or wait 10 minutes before making the outgoing call.
Additional tips to protect yourself!
- Never click on links received via text message or email.
- When visiting a website, always verify the URL and domain to make sure you are on the official website.
- Never provide remote access to your computer.
- Institutions or police will never ask you to turn over your bank card nor ask to come to your home to pick up your card.
If you have any questions or receive something suspicious, contact us or your financial institution immediately.
